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DON’T CREATE A NEW FB ACCOUNT.

Even if someone tells you to (which they often do), don’t do it. Opening a new fb account for the same entity that already has a suspended Fb is against Fb policies. And Meta is really good at connecting the dots and figuring out what you are trying to do.

Not only will the new account get suspended, but the new account may lower your chances of resolving the original suspension.

Already too late? It may still be possible to get your original suspension reversed, but it’s going to be even harder, and may be out of expert help also.

BE CAREFUL ABOUT HIRING AN “FREELANCER” FROM FIVERR, UPWORK, ETC...

There are individuals who advertise via gig platforms such as Fiverr and Upwork that they will help get accounts unsuspended.

Some of these individuals may be may not be legitimate, but we’ve also seen some suspension problems compounded by “experts” from these platforms who have tried and failed to help clients get back on Facebook.

Approach with care, share the problem with our Consultant and we give the solutions within no time.

DON’T YELL AT FB PEOPLE .

It’s incredibly frustrating to be told that you can’t advertise/operate on a platform which is the lifeblood for many businesses, and to get zero details about why Facebook made the decision or how you can fix the problem.

But — yelling at Facebook via phone or email will hurt your case.

The Facebook representatives you interact with are NOT the people who decided to suspend your account, and they are also NOT the people who will decide to reinstate it. They’re just trying to do their job, sometimes with limited training about Facebook policies.

When we communicate with and submit appeals to Facebook on behalf of our clients, we approach each situation with respect, express appreciation for the policy team’s time in reviewing our appeal, and we apologize for any mistakes our clients made.

DON'T SUBMIT APPEAL AFTER APPEAL

Facebook doesn’t have an official limit on the number of appeals that you can submit, but the more unsuccessful appeals you submit, the less likely it is that your next appeal will be reviewed.

Facebook expects you to submit new, relevant information if you resubmit an appeal. “Spamming” the appeal form will make your life worse.

Just share the problem with our experts and you see the results in no time

Read This First!

We have seen businesses improve their chances of reinstatement by adhering to the following guidelines

Keep in Mind!

Average Ratings Of 4.9 / 5 by our Happy Customers

Its Better to talk our Experts, rather than wasting time with FB Official Support

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Facebook Page - restricted/banned/disabled/blocked/deactivated/Permanently Banned/error

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Facebook Manager account - restricted/banned/disabled/blocked/deactivated/Permanently Deactivated/error

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BUT FACEBOOK WON’T TELL ME WHY THEY SUSPENDED MY ACCOUNT.

Yeah, that’s the rub.

Facebook will technically give you a reason, such as “Suspicious Payment Activity” or link you to a general policy that covers that topic, but it can be very hard to figure out specifically why your account was flagged.

To some extent, we believe this vagueness is intentional.

Facebook doesn’t want to give step-by-step instructions to illegitimate businesses so that they can game the system.

Facebook is trying to protect users.

There are a tremendous number of bad actors who want to use Facebook traffic to harm and scam people. Facebook invests billions of dollars into preventing this from happening, and frankly, we should be grateful that they do.

Unfortunately, the safeguards Facebook has in place against illegitimate advertisers often mistakenly flag legitimate businesses.

Advertisers also sometimes aren’t careful to read Facebook's policies and understand what is required to advertise on the platform.

And sometimes something out of an advertiser’s control, such as getting hacked and having malicious links added to their website, will create a situation where Facebook was right in suspending the account in order to protect users, but the advertiser also did nothing malicious.

Why Does facebook Suspend facebook Ads Accounts?

Common reasons for this suspension include:

• Banned Products

• Not Enabling Two-Factor Authentication

• Spending Too Much Too Soon

• Multiple Location Logins

• Being Connected To Previous Bans

• Not Running Any Ads

• Getting Too Personal

• Suspicious Website Activity

• Using a redirect on the landing page in your ads

• Having malicious links on your website (e.g. after a hack)

• Telling Lies

Violating this policy is what Facebook calls an “egregious” violation. That means it’s even harder to come back from a suspension than from other “non-egregious” violations.

Facebook Ads Manager restricted

This list is by no means all the reasons why Facebook bans accounts, pages and profiles from its platforms. There are more ways in which your business could fall into the trap of violating policy, and highly recommend you familiarise yourself with all the rules to avoid losing all the hard work you have put into building your reputation on Facebook.

If you’re flagged for policy, Facebook is essentially saying that you are trying to trick users and/or get around Facebook’s systems

This suspension also often occurs prior to you making any payments in an account. We’ve seen many brand-new Facebook Ads accounts be suspended for suspicious payments out of the gate, sometimes even before a campaign has even been created in the account.

We’ve also seen instances where this policy was referenced by Facebook but the actual problem was something unrelated to billing, so watch out for this policy being a “catch-all” for Facebook concerns that don’t fit cleanly under a different policy heading.

Overturning a suspicious payments suspension requires clarity in your appeal to Facebook. You need to figure out what flagged the system initially and fix the issue, and then explain in clear terms to Facebook what you did and why your payment method is not suspicious.

Common reasons for this suspension include:

• Entering incorrect billing information

• Declining a charge from Facebook or issuing a chargeback

• Using a virtual address as your business address

• Using the same payment method across multiple facebook Ads accounts

This can be one of the most frustrating suspensions to deal with because Facebook does not provide any indication of what they think is suspicious about your payments.

Is your Facebook AD account disabled?

There are a number of Facebook policies for business pages that are self-explanatory, and for which Facebook will give you advanced notice of a problem you need to fix before the account will be suspended.

Facebook has strict policies about what information need to provide on their Business pages , and how they need to display that information

we Sign up for Facebook, we agree to all of their rules and guidelines. These guidelines attempt to make the social media platform as enjoyable to use as possible. But why would a Facebook page get banned? Below are some common reasons for this Facebook pages getting banned:

Facebook page banned from advertising

• Copyright Issues

• Promotions

• Spam

• Posting Too Much

• Offensive Posts

If you’re looking at using social media to improve your business’s online visibility, be sure that the admins of the page are people you trust. contact us for a consultation, information and to learn more about our services

Working with Jovi Johnson from adxcess on getting my account back online was a breeze. he was professional, knowledgeable and very helpful in getting everything sorted out. It only took two days (48hours ) from start to finish and I'm now up and running without any issues. I would highly recommend his services for anyone who needs help managing their business accounts.

Steve Andrew – Florida - USA

Mera Yeled from adxcess has been a lifesaver for my business page! My page was under suspension due to violations of the policy and I had no idea how to get it back up and running. Mera quickly figured out the issue, worked with me to resolve it, and got my page back up in no time. She even went above and beyond to make sure that all of my followers were retained and that I had access to all of the insights I needed. I am so grateful for her help

Margaret James – Houston – USA

Businesses Love Adxcess

Working with Benny from adxcess was a pleasure. he was very prompt and thorough in helping me get my Ad account back from suspension. His knowledge of the violation policies was impressive and he managed to get everything resolved quickly and smoothly. I'm very happy with the results and would highly recommend adxcess services!

Anderson – Chicago- USA

When I needed help setting up my disabled account, Benny from adxcess was the one who came to the rescue. He was very knowledgeable and efficient in getting everything set up for me. He even managed to troubleshoot some of the issues that were preventing me from going live. I'm happy to say that my account is now live and ready! Thanks to Helpdesk, I can now focus on growing my business without any worries.

Peter Koch – Liverpool- UK

Extraordinary strategies that had almost forced Facebook executives to reactivate ad accounts, user profile & business managers

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91%

Pages unbanned

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Ad Accounts Unrestricted

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